If you are settling your invoice via bank transfer, please pay in Australian Dollars and you bank will look after the conversion. To pay into an Australian Bank account, you will need the SWIFT code which is listed on your invoice.
Major credit cards, debit cards and mobile/watch pay (apple pay, google pay and samsung pay) are accepted. The venue does not accept alipay or wechat pay.
In order to serve alcohol on your stand, you must have a New South Wales RSA certified person serve all beverages and ensure adequate RSA measures are in place on your stand. This is inclusive of providing appropriate signage from the Office of Liquor and Gaming as well as an RSA log book to record any incidents.
Alternatively, you are welcome to hire an ICC Sydney team member to assist with this. If you wish to do so, please contact the exhibition services team on 02 9215 7373 or at email@example.com.
For events in the Convention Centre, your event organiser is responsible for engaging ICC Sydney’s Event Logistics team for porterage of exhibition materials. For more information, speak to your event organiser.
Through your Event Organiser: please reach out to your organiser to understand if a freight forwarder or storeroom has been arranged for the event.
Self-delivery and Couriers: Vehicle to be pre-booked and materials delivered on the day of your move in and move out, no on-site storage available unless arranged through your organiser. ICC Sydney porterage and/or storage must be pre-arranged (and paid for) through your organiser. Please use the Loading Dock Booking Form.
Car Park: small items can be hand-carried, please park in P1 (accessed via Darling Drive) and proceed to the event space. Please note, large trolleys and freight are not permitted in guest lifts; for delivery of large or bulky freight, please refer to the self-delivery option and proceed to the Convention Loading dock.
Please use the Loading Dock Booking Form here, located within ICC Sydney’s Exhibitor Toolkit. For any enquiries on loading dock bookings, requests or appointments, please contact firstname.lastname@example.org
The loading docks are NO PARKING zones. Exhibitors can access the loading dock for a maximum of 15 minutes to drop off their goods, however, the driver must stay with the vehicle. Once deliveries are unloaded, the vehicle has to leave the loading dock and park at the ICC Sydney carparks. Please note that parking fees apply.
Please note, large trolleys and freight are not permitted in guest lifts; for delivery of large or bulky freight, please refer to the self-delivery option and proceed to the Convention Loading dock.
All deliveries/collections within the Convention Centre must be scheduled through the organiser’s appointed Freight Forwarder. If no Freight Forwarder is appointed, then all individual vehicles must be booked via ICC Sydney’s Loading Dock booking form.