- Move-in and move-out support
- Organiser deliveries – accepted two (2) business days in advance of event ( not including weekends)
- Complimentary management of up to two (2) pallets of organiser goods (each pallet is 1.2mL x 1.2mW x 1.6mH).
- Complimentary management of delivery schedules using ICC Sydney’s Loading Dock Management System (LDMS).
ICC Sydney Event Logistics offer the following services in the Convention Centre building:
- porterage service within the Convention Centre
- forklifting services
- forklift hire
- ICC Sydney’s own Loading Dock Management System (LDMS) for vehicle scheduling.
Note: For Exhibition Centre deliveries, see Exhibitor FAQ's.
As an indicator, one (1) pallet can accommodate approximately 16–20 boxes (box dimension: 50cm x 50cm x 40cm).
For organisers in the Convention Centre, complimentary porterage services for two (2) standard pallet of goods is offered.
Event Exhibitors - please ensure your enquiry is directed to your event organiser. See Exhibitor FAQs for more information.
Porterage charges will apply where a Freight Forwarder is not appointed. For this service, please complete the Quote Request Form.
Please use the Booking Form here, located within ICC Sydney’s Event Toolkit - Loading Dock & Deliveries.
For any enquiries on loading dock bookings, requests or appointments, please contact ldms@iccsydney.com or your Event Manager.
Multiple deliveries can be accommodated, however, it is recommended to consolidate items where possible for a single delivery. This will minimise the risk of items being misplaced and is likely more cost effective. ICC Sydney porterage services will then be used from the loading dock to the event space and back. See question above for available options.
All deliveries/collections within the Convention Centre must be scheduled through the organiser’s appointed Freight Forwarder. If no Freight Forwarder is appointed, then all individual vehicles must be booked via ICC Sydney’s LDMS Booking Form.
All materials must be organised for delivery 72 hours in advance of required services.
Event Organiser:
If you are organising your own deliveries/pickups, or if organising, assisting or informing your exhibitors and contractors, proceed with one of the below options:
- Freight Forwarder: appoint a freight forwarder to manage scheduling and delivery to ICC Sydney Convention Centre loading dock. ICC Sydney has worked with the following freight forwarding companies:
- DSV (Formerly - Agility Fairs & Events) – info@au.dsv.com
- Expo Logistics - info@expologistics.com.au
- GEL Events - info@gelevents.com.au
- DB Schenker - info.au@dbschenker.com
- Self-delivery with a car or van must be booked in ICC Sydney’s Loading Dock Management System (LDMS). Guests can access the loading dock for a maximum of 15 minutes to drop off their goods. At the Convention Centre loading dock, transfer of goods from the dock to the specified event space is then handled by ICC Sydney. Costs for this porterage service are applicable.
- Car Park: small items can be hand-carried, please park in P1 (accessed via Darling Drive) and proceed to the event space. Please note, large trolleys and freight are not permitted in guest lifts; for delivery of large or bulky freight, please refer to the self-delivery option and proceed to the Convention Loading dock.
- Courier: arrange items through your chosen courier and book delivery through ICC Sydney’s LDMS.
If you are an exhibitor organising the delivery and/or pickup of materials to and from your stand, proceed with one of the below options:
- Through your Organiser: please reach out to your organiser to understand if a freight forwarder or storeroom has been arranged for the event.
- Self-delivery and Couriers: to be booked and delivered on the day of your move in and move out, no on-site storage available unless arranged through your organiser. ICC Sydney porterage and/or storage must be pre-arranged (and paid for) through your organiser.
- Car Park: small items can be hand-carried, please park in P1 (accessed via Darling Drive) and proceed to the event space. Please note, large trolleys and freight are not permitted in guest lifts; for delivery of large or bulky freight, please refer to the self-delivery option and proceed to the Convention Loading dock.
PLEASE NOTE: The porterage of two (2) x standard pallets of organiser goods from the loading dock to the contracted event location only applies within the Convention Centre.
PLEASE NOTE: The porterage of two (2) x standard pallets of organiser goods from the loading dock to the contracted event location only applies within the Convention Centre.
Suppliers can drop their deliveries to other event contacts and go. If they need to set up, e.g. florists can drop off their items on the loading dock, park their car in the car park then collect their items from the loading dock to take up to the allocated space. Parking in the loading dock is an allocated 15 minutes only.
It is strongly recommended that event organisers, exhibitors and guests make arrangements in advance with their freight and logistics company for collection of materials, especially if the event moves out after hours or over a weekend. Please select your logistics provider wisely as most couriers do not operate on weekends or after 1700.
To discuss more sustainable options, speak with your Event Manager about our Legacy Program and repurposing goods and materials.